I have to admit I wasn’t looking forward to a total kitchen renovation after a disappointing bathroom redo a few years back (with a different company). However, I was wrong. Big Bear was an absolute pleasure to work with. They excel at communications; we received a weekly update throughout the renovation process. We knew each day which of Big Bear’s team would be on site and what they would accomplish while here. All of the workers arrived on time (by 8am); they were pleasant, customer-focused, and did quality work.Kirk Hartung was awesome. He helped us with design ideas and was great at problem solving situations with our century home😉. If any problems arose, we were confident Big Bear would make it right…and they did. Our new kitchen is fantastic - done on time (if not ahead of schedule) and within budget.I highly recommend Bear Bear!
We chose Big Bear to do a full remodel of our kitchen & half-bath in our century home. It turned out even better than expected & the level of communications during the project was amazing. We wouldn't hesitate to use them for future renovations.
Big Bear was a dream to work with over the course of the six months they were here working on our kitchen, bathroom and a spare bedroom remodels. Their team was fantastic throughout the majority of our projects; highly communicative, detail oriented, reasonable and looking out for our best interests as we tore apart and rebuilt our 100+ year old home. Our projects were by no mean smooth, easy, or problem-free, but Kirk, Travis and the rest of the Big Bear team made discovering setbacks easier to navigate and always provided multiple solutions to correct the situations at hand. Asbestos - check, hidden structural problems from previous owner's renovations - check, un-permitted work discoveries - check; we really had it all and they were helpful and informative partners at each and every pinch point. If there were ever complaints along the way, it was almost always a matter of issues with material choices or vendors, and I don't feel this is something BB should be held accountable for. In fact, in several instances, BB went the extra mile to try and resolve issues with vendors on our behalf. We will be working with them again, and have already referred them to several friends and family members.
Remodeling can be a daunting undertaking. We researched many companies, but after meeting with Rob Young, owner of Big Bear Remodeling, our search was over. Rob explained every step of our kitchen remodel and was available for all our questions and concerns (and yes, there were many!). The electrical, plumbing, finishing, and cabinetry workmanship was superb. When we decided to update our bathroom, it was a no brainer!! Big Bear Remodeling is highly recommended.
Big Bear Remodeling was a fantastic partner in our kitchen remodel. Rob and the team listened to our goals and concerns to create the space of our dreams. We have a century home that was honored by the crew's attention to detail and craftsmanship. Big Bear has an exemplary communication process and the crew cleaned the space at the end of every day. Go with Big Bear. You will not be disappointed.
Rob and the Big Bear team completed our kitchen remodel during Covid. Not only was the final product amazing but on time and budget as well. We highly recommend Big Bear Remodeling.
We live an an old Lakewood home and wanted to update the kitchen and add a mud room. The Big Bear crew did an exceptional job. They were very responsive and attentive to detail. Good communication and quality workmanship made them a pleasure to work with. I highly recommend Big Bear!
We had our kitchen remodeled by BB in 2019. People continue to comment on the amazing craftsmanship. They went out of their way to make sure the woodwork matches the original woodwork of our home. The staff is outstanding and professional. I highly recommend them.
Jennifer & I would like to say Thank You so much and Highly Recommend Big Bear Remodeling for the tremendous job they did on our complete gut & kitchen remodel project. Rob and the entire team managed the project with precision and great attention to detail. The weekly check-ins allowed us to pivot when needed and ask the questions we wanted. The Sunday night Scope of Work-Construction Schedules were extremely helpful when planning our weeks, especially both of us working from our home office. The outstanding skill set of each trade involved was great to watch as the puzzle came together perfectly. Big Bear set clear expectations from the start, there were no surprise bills of miscellaneous labor hours or materials at the end and the project was executed spot on! Finally, we are super grateful for the kind Big Bear crews that shared our home and showed great courtesy to our kids.Thank you, Rob, Ana and the entire team, we are looking forward to our next project with Big Bear Remodeling!Jennifer & George Hihn – Rocky River
